Our Process

We offer expertise in IT Consulting, Computer Support and Network Services

  1. You Can Expect a Response From Us Within One Hour – Guaranteed. Our expert technicians will answer immediately or will respond in less than sixty minutes – Guaranteed. You don’t pay if we don’t get back to you in sixty minutes or less.
  2. Quick Repair. Why wait all day for your computer to be repaired? Your computer IT network is important to you. That’s where our IT support and computer network support services come in. Through this network support and IT service, your computer data network can be accessed remotely and securely. If not, our technician will be at your service that very same day.
  3. You don’t need to be a computer expert to talk with us. Know that we will answer any computer support & maintenance questions you have so you clearly understand. You won’t be made to feel stupid by any technical talk from our IT support specialists.
  4. We Guarantee Results. Expect total satisfaction with our products, IT Consulting and technology support services. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. No Unwanted Surprises. You can plan on no damage being done to your network and data. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. Any risks will be clearly explained and we will get your authorization before we begin working. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  6. Every Project Completed in the Time and Budget Agreed to in Advance. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. Of course, that’s just not right. You have our guarantee for each IT consulting project to be completed ON TIME and within BUDGET.
  7. Clear and Accurate Billing. Your invoice will be accurate and completely spelled out – guaranteed. All IT management services charges are pre-approved by you, you’ll always know what you are paying for.
  8. Fully Insured.  Many small IT Service Providers, work on a part time basis without the business basics that should be in place to protect their customers.  Verdigrid carries full insurance to protect our customers from liability for accidents to errors and omissions coverage in the unlikely event something gets overlooked that impacts a customer’s business or data.